FAQ Page

FAQ Page

Explore Your Questions

1. What is the main wallet, and how does it work?

The main wallet serves as your primary account for deposits and withdrawals. Users can easily deposit funds into this wallet to kickstart their investment journey. Withdrawals are also processed through the main wallet, ensuring a straightforward and secure transaction process.

2. What is the profit wallet, and how is it different from the main wallet?

The profit wallet is where your earnings, both from investments and referral bonuses, are credited. This wallet is designed to keep your profits separate, allowing you to track your gains more efficiently. It offers a clear distinction between your initial deposit and the returns generated from your investments and referrals.

3. How can I move funds between the main wallet and the profit wallet?

It's incredibly easy! With just a click, users can seamlessly transfer funds between the main wallet and the profit wallet. This flexibility ensures that you have control over your finances, allowing you to manage your investments and access your earnings effortlessly.

Yes, we understand the importance of flexibility. If you prefer to deposit manually, follow these steps:

1. Support Tickets:

Q: How can I request a manual deposit via support tickets?
A: Simply raise a support ticket, providing your details and the desired deposit amount. Our support team will guide you through the process.
2. Support Email/Contact Form:

Q: Can I use email or the contact form for manual deposits?
A: Absolutely! Send us an email or use the contact form on our website, specifying your intention to make a manual deposit. Our team will respond promptly to assist you further.
3. Live Chat:

Q: Is there a live chat option for manual deposit inquiries?
A: Yes, connect with our support team via live chat. Inform them about your manual deposit request, and they will guide you through the necessary steps.
4. How long does it take for manual deposits to be processed?

Q: What is the processing time for manual deposits?
A: Our team strives to process manual deposits promptly. You will receive confirmation and further instructions shortly after your request.
5. Are there any additional fees for manual deposits?

Q: Are there fees associated with manual deposits?
A: No, FinIQ values transparency. There are no additional fees for manual deposits. Your deposited amount is what will be credited to your account.
6. Can I still use automatic deposit methods alongside manual deposits?

Q: Can I mix automatic and manual deposit methods?
A: Yes, you have the flexibility to use both automatic and manual deposit methods based on your preferences and convenience.
Tips:

Provide accurate details when raising a manual deposit request to expedite the process.
Check your registered email for updates and instructions from our support team.
Feel free to reach out if you have any questions or need assistance throughout the manual deposit process.

With our user-friendly platform, withdrawing money is a breeze. Simply navigate to your profile wallet and submit a withdrawal request. Our automatic withdrawal system ensures swift processing, providing you with the flexibility to access your funds seamlessly. Your financial freedom is just a click away!

Elevating your ranking on FinIQ is a rewarding journey. Follow these steps to climb the ranks:

IQ Member (Level 1): Simply sign up to your FinIQ account and begin your investment journey. You start with a bonus of $0.

IQ Leader (Level 2): Achieve this rank by earning $50 from the site. Engage in investments and referrals to boost your earnings and level up. No additional bonus at this stage.

IQ Captain (Level 3): Reach the Captain level by earning $200 from the site. Your dedication pays off with a $20 bonus added to your account.

IQ Victor (Level 4): Attain the prestigious Victor level by earning $500 from the site. Enjoy a substantial $50 bonus as a reward for your outstanding performance.
Tips to Improve:

Invest regularly to increase your earnings.
Leverage our referral system to boost your income.
Stay informed with our investment insights for strategic decision-making.

Our referral program rewards you for bringing new investors to our company. Referral bonuses
are calculated on the invested user's profits. Below are the details of the referral bonuses at
different levels. Level 1=5%, Level 2=3%, Level 3=2%

We're a more than 1000+ members family, you can join with us with high confident